Online Transcript Request
Current and former students of Clayton State University may request that transcripts be sent via the DUCK/SWAN. To request a transcript online simply log in to the SWAN, if you have forgotten your password, or have never had a SWAN account, click on the “Forgot Password” or “New Students” link – if you experience difficulties gaining access please contact The HUB.
After you have gained access to the SWAN click on the DUCK icon in the upper right-hand portion of the page, as shown below.
After you have gained entry to the DUCK click on the “Request a Transcript” link from the main menu, as shown below.
Next fill out the transcript request form, you will be asked information about how and when you would like your transcripts to be processed, as shown below.
When you have completed the form click the "Order Transcripts" button, you will be taken to Touchnet’s website (Touchnet is Clayton State University’s secure and trusted payment processor) where you will make the appropriate payment, after you have successfully made your payment you will be able to click the “Thank you for your payment. Click here to return to the DUCK.” button, as shown below.
After returning to the DUCK you will see a confirmation page similar to the one shown below.
Personal Information Collected
The Registrar’s Office recognizes the need for our current and former students to control the use of their personal information. “Personal information” is information that can be used to identify or contact an individual. This can include a first and last name, a physical address, an email address, a student ID number, a phone number, and credit card information. If you are browsing our site, no personal information is required. If you decide to request a transcript through our website, you consent to the collection and use of this information by the Clayton State University Registrar’s Office.
Personal Information Use
The Registrar’s Office uses personal information only for fulfillment of your transcript request. Note that we may need to transfer that information to banks/credit card companies. This information is only transferred to the extent necessary to provide the requested service. We will not sell or provide your information to unrelated third parties.
Please direct all privacy related questions and concerns to the following address:
Clayton State University Registrar’s Office Attn: Andrea Clark 2000 Clayton State Boulevard Morrow, GA 30260