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Frequently Asked Questions

Who is eligible for counseling services? All currently enrolled Clayton State students.

How much do services cost? There is no charge to students.

What services are offered? Services include: individual, couples and group counseling, consultation and referral services, and outreach programming.

How can I make an appointment? Call 678-466-5406 or come by the office located in the Edgewater Hall (formally Student Center) room 245.

What are your hours? Counseling hours are Monday 8:00 a.m. - 5:00 p.m. Tuesday and Wednesday 8:00 a.m. to 7:00 p.m. Thursday and Friday 8:00 a.m. - 5:00 p.m.

Who has access to counseling records? In general, the confidentiality of all communications between a client and their mental health professional (and treatment records of that communication) are protected by law. Information can only be released with your written permission. However, there are a few exceptions that will be discussed with you at your appointment.

What if I or another student has an emergency? During regular business hours, students may walk in or call CAPS at 678-466-5406. After hours, individuals experiencing mental health emergencies should call the CSU Public Safety at 678-466-4050 or call 911.

Why do students come to counseling? Students use counseling services for a wide variety of concerns including managing relationships, handling family problems, coping with stress, homesickness, depression, anxiety, handling a crisis, eating and/or body image concerns, improving communication, learning to be assertive, study skills, time management, increasing self-esteem, understanding one's sexuality, managing time, decision making and dealing with alcohol and/or drug concerns.

How long do sessions last? Individual counseling involves meeting one-on-one with a counselor for approximately 45 minutes.

What is the typical length of treatment? During the initial appointment, a counselor will determine the most appropriate treatment option (i.e. short-term, on-campus counseling, or referral to off-campus services). On-campus counseling is short-term (usually five to six sessions) and is customized to your needs.

Do you offer psychiatric services? We have a contractual relationship with a psychiatrist who offers a limited number of appointments on the Clayton State campus. Appointments with the psychiatrist are by referral only from counseling staff.

What if I have additional questions? Contact us at 678-466-5406