Orientation

The lookup error occurs when the system cannot match your student account with the information entered on the Orientation registration form. Be sure you have typed your 9-digit Laker ID correctly and check for any typos/misspellings in your student email address. Remove any extra spaces between characters or at the end of the text you entered.

If you are having issues registering for an orientation session, make sure you have done the following:

• received an acceptance letter from Clayton State with an offer of admission for your intended term of entry
• correctly entered your Laker ID # in the registration form. Use the Laker ID Lookup tool to confirm your information.
• used Firefox browser to register. (We recommend avoiding Safari and Chrome web browsers for registration.)

If you require additional registration assistance, feel free to contact our Orientation Student Helpdesk. We are happy to help.

To best assist you, please share the following details:

1. your full name
2. your Laker ID
3. a description of the issue and the date you experienced it
4. a screenshot of the webpage where you encountered the error

If you are having issues logging into the online orientation portal, make sure you have done the following:

• been admitted as an online-degree seeking student or changed your major to an online-degree program at Clayton State University for your intended term of entry.
• registered for an online orientation. Successful registrants receive a confirmation email with details for completing online orientation and a link to access to online orientation portal.
• activated your student account using the account manager. If you have forgotten your password, you can also use the account manager to reset it.
• correctly entered your Loch ID # on the login page. It is always entered in as lowercase.

If you require additional assistance accessing the online orientation portal, contact our Orientation Student Helpdesk with the following details:

1. your full name,
2. your Laker ID,
3. a description of the issue and the date you experienced it, and
4. a screenshot of the webpage where you encountered the error.

If you registered for an in-person or online orientation session AND did not receive a confirmation email within 24 hours, there may be an issue with your registration.

Contact our Orientation Student Helpdesk with the following details:

1. your full name,
2. your Laker ID, and
3. the date you attempted registration

The following materials and information are optional but will also help us troubleshoot the issues you're experiencing:

1. a description of the browser you used to register,
2. any screenshots of the payment confirmation webpage, or
3. any screenshots of the event registration confirmation webpage

New Student Orientation is required for all new degree-seeking students, including freshman, transfer, and nontraditional students.

Dual Enrollment students can find more info about orientation on their New Student Checklist.

If you are pursuing a fully online degree or have been admitted for a second session term, you have the option of completing an online session or attending an on-campus session.

If you are NOT pursuing a fully online degree or have NOT been admitted for a second session term, attend an on-campus session.

In addition to helping you learn more about campus, Orientation is a critical first step to register for your first semester of classes. (If you do not attend/complete your orientation session, you cannot register for classes.)

Remember Orientation fees are non-refundable, so choose your session wisely. You may request to change your Orientation session as long as the requested session is for the same semester. If you are already registered for a Fall 2023 on-campus Orientation and you would like to transfer your registered to a different Fall 2023 session, fill out the Orientation Session Change Request Form.

If you cannot attend in-person, update your major to become eligible for an online session. Learn more about fully-online degree programs and how to update your major for your first term.

If you cannot attend any of the sessions for your term or complete your online orientation by the deadline, consider joining Clayton State at a later date. Use the Change of Semester form to update your term then return to this page to register for  the next available orientation session.

If you are more than 30 minutes late or miss your scheduled orientation, you will need to register for the next available orientation session and pay the fee again.

For more information, please contact our Orientation Student Helpdesk.

New Student Orientation is a self-supported program; your registration fees cover the cost of program expenses, including but not limited to refreshments, printed materials, and supplies.

You can pay the Orientation fee online at the time of registration using a debit or credit card.  We are unable to process registration or payment by phone or mail.

No, Freshman Orientation does not have an overnight requirement.

All on-campus sessions require:

• comfortable shoes
• an official picture ID
• your Laker ID number
• your Clayton State student email address
• any remaining and outstanding documents that you need to turn in to the Office of Admissions

Freshman students please check the Housing & Residence Life website for a checklist of items to bring for your move-in date.

Students are allowed to bring up to two guests. See the chart above for the guest fee breakdown.

Yes,  all students attending Orientation will meet with an advisor.

Please visit Housing & Residence Life for specific details regarding freshman on-campus housing requirements or contact them at (678) 466-4665 or housing@clayton.edu.

Please contact the Testing Center at (678) 466-4495 or testingcenter@clayton.edu for information regarding the ACCUPLACER and other tests that may be required before attending your orientation session.

If you live out-of-state and require placement testing, please contact the Testing Office at (678) 466-4495 for additional testing option information prior to your scheduled orientation date(s).

Yes, due to limited laptops on campus the registration of classes process can move more quickly if you have own device. Laptop policy.