Clayton State University has been approved to participate in the National Council for State Authorization Reciprocity Agreements.
If you reside in one of the below listed states please contact us at firstname.lastname@example.org to inquire about your eligibility to enroll in our distance learning programs.
For grievances involving any aspect of your online educational experience, begin by following the Clayton State University Student Complaint procedures. This process asks that you first try to reach a resolution with your instructor or other party involved in the issue, before taking the issue to the dean, and, finally, the Provost’s Office.
If the Clayton State University Student Complaint resolution is not satisfactory, a student may then appeal to the Southern Association of Colleges and Schools Commission on Colleges OR the Georgia State Authorization Portal (GA-SARA).
SACSCOC Student Complaint Process
Clayton State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). Students may follow the SACSCOC Complaint Procedure.
NOTE: SACSCOC will not investigate a complaint unless the student has exhausted all available grievance procedures outlined by the institution.
The contact information for SACS is:
GA-SARA Complaint Process
Clayton State is a member of the Georgia State Authorization Reciprocity Agreement (GA-SARA). Students may follow the GA-SARA Student Complaint Rules and use the GA-SARA Online Student Complaint Form.
NOTE: GA-SARA does not resolve complaints about student grades and student conduct violations. These complaints fall under the jurisdiction of institutional policy.
The contact information for GA-SARA is:
State SARA Website
For any additional information please contact us at email@example.com