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ITC Goal B - IT Infrastructure 

Implement and maintain a framework for strategic management of technology infrastructure.

Committee Members

Muhammed Rahman – Chair

Tom Marshall

Shannon Thomas

Jonathan Connor (SGA president)


  • Develop a system support plan for each technology including details concerning staffing, service level agreements, and appropriate documentation.
  • Develop and implement a management methodology that includes lifecycle planning, risk management, change management, and inventory management, to provide reliable access to information resources.
  • Provide a means for integrating appropriate technology trends and user preferences into planned infrastructure improvements.