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State Authorization

Clayton State University is currently authorized, licensed, exempt, not subject to approval or is permitted to accept students to most distance education programs in 48 states because of our participation in the National Council for State Authorization Reciprocity Agreements and the Southern Regional Education Board (SREB). If you reside in one of the below listed states please contact us at distancelearning@clayton.edu to inquire about your eligibility to enroll in our distance learning programs.

  • California
  • Massachusetts

Distance education programs in nursing, education, social work, counseling, and allied health professions, may require additional approval from separate licensing boards, depending on the state. Students that reside outside the State of Georgia who are considering a professionally licensed program should contact the appropriate Board in their state of residency prior to beginning a course of study. Please contact distancelearning@clayton.edu with any questions or to obtain contact information for the appropriate licensing board in your state.


Complaint Resolution Contacts by State

If you have a complaint and would like to contact the appropriate agency in the state where you reside, click on your state for the contact form.

State Agency Name Link to and/or Information about Complaint Process
Alabama Alabama Commission on Higher Education Office of Institutional Effectiveness and Planning Complaints for out-of-state institutions are referred to the Alabama Department of Postsecondary Education (ADPE) for response. Please see the ADPE link below. For in-state institutions, contacts are posted to the ACHE website at Website information
Alabama Alabama Department of Postsecondary Education Office of Private School Licensing Division Website information
Alaska Alaska Commission on Postsecondary Education The Alaska Commission on Postsecondary Education (ACPE) processes complaints alleging violations of state institutional authorization law relative to postsecondary institutions or programs in Alaska. The complaint investigation process is described in AS 14.48.130 and 20 AAC 17.130-145. Students are encouraged to pursue the complaint process at their institutions prior to contacting ACPE. To request a complaint form please send an email to: EED.ACPE-IA@alaska.gov. For questions or assistance relative to complaints please contact: Jo Anne Hayden, Program Coordinator for Institutional Authorization (907-465-6741) or at EED.ACPE-IA@alaska.gov. Alaska Commission on Postsecondary Education; P.O. Box 110505; Juneau, AK 99811-0505. Website information
Arizona Arizona State Board for Private Postsecondary Education Website information
Arkansas Arkansas Higher Education Coordinating Board ADHE requires the certified institution to make a decision on the student grievance following the institution’s public policy. Inquiries into student grievances must be limited to AHECB certified (under Arkansas Code §6-61-301) courses/degree programs and institutions and to matters related to the criteria for certification. Within 20 days of completing the institution’s grievance procedures, the student may file the complaint in writing with the ICAC Coordinator, Arkansas Department of Higher Education, 114 East Capitol, Little Rock, AR 72201. The grievant must provide a statement from the institution verifying that the institution’s appeal process has been followed. ADHE will notify the institution of the grievance within 15 days of the filing. Within 10 days after ADHE notification, the institution must submit a written response to ADHE. Other action may be taken by ADHE as needed. Website information
Arkansas Arkansas State Board of Private Career Education If a student believes that their rights have been violated, we always suggest they first, seek to resolve the problem by following the schools complaint process. Next, meet with the School Administrator and discuss their concerns with him/her. If the problem is not solved at the school level, the student may then contact us at (501) 683-8000.
California Bureau for Private Postsecondary Education Website information
Colorado Colorado Department of Higher Education Website information
Colorado Division of Private Occupational Schools Website information
Connecticut The Office of Financial and Academic Affairs for Higher Education For degree granting institutions, students should visit the following url for specific information: Website information. For Post-Secondary Occupational Schools, a complaint form is available at the web site: Website information
Delaware Delaware Department of Education Http://www.doe.k12.de.us. Under student, click on Colleges and Universities Authorized to Confer Degrees within Delaware.
District of Columbia Education Licensure Commission Website information
Florida Commission for Independent Education, Florida Department of Education Website information
Georgia Clayton State University Internal Complaint Process Current students of Clayton State University can view the complaint process and submit a dispute as needed. 
Hawaii None listed None Listed
Idaho Idaho State Board of Education Complaint process described in Admin Rule (July 1, 2011) section 500. Forms and instructions available upon request from the State Coordinator for Private Colleges & Proprietary Schools. For more information, please contact the Office of the Idaho State Board of Education (Main Office: 208-334-2270).
Illinois Illinois Board of Higher Education Institutional Complaint Hotline: (217) 557-7359. The Board receives general information email at info@ibhe.org. Students seeking to register a complaint about an institution are required to submit the complaint in writing. Complaint processing as relates to maintenance of institutional approvals is described in 23 Illinois Administrative Rules Sections 1030.70 and 1030.80.
Indiana Indiana Commission on Proprietary Education Website information
Iowa Iowa College Student Aid Commission Website information
Kansas Kansas Board of Regents Website information
Kentucky Kentucky Council on Postsecondary Education Website information
Kentucky Kentucky State Board for Proprietary Education Website information
Louisiana Louisiana Board of Regents For proprietary schools, the complaint procedure appears on the Board of Regents website: Website information For the academic degree-granting institutions, Louisiana relies on the Consumer Affairs Division of the Attorney General’s Office at 225-326-6200
Maine Maine Department of Education, Office of Higher Education Services Complaints shall be addressed in writing to the Maine Department of Education, Office of Higher Education, Augusta, Maine, 04333, with specific facts and allegations and signed by the complainant. The school shall be notified of any complaints which are to be investigated.
Maryland Maryland Higher Education Commission Individuals who wish to submit a complaint may use the following contact information: Office of the Attorney General, Consumer Protection Division, 200 St. Paul Place, Baltimore, MD 21202. Please see PDF at: Website information
Massachusetts Massachusetts Department of Higher Education Website information
Michigan Michigan Department of Licensing and Regulatory Affairs The Michigan Department of Licensing & Regulatory Affairs addresses complaints involving proprietary schools in Michigan – Please see web site at: http://www.michiganps.net/complaint.aspx Complaints involving public university consumer protection violations may be directed to: Office of the Attorney General of the State of Michigan; Consumer Protection Division; P.O. Box 30213; Lansing, MI 48909‐7713. Please see web site at: Website information
Minnesota Minnesota Office of Higher Education Website information
Mississippi Mississippi Commission on College Accreditation Website information
Mississippi Commission on Proprietary School and College Registration Website information
Missouri Missouri Department of Higher Education Website information
Montana Montana University System, Montana Board of Regents Website information
Nebraska Nebraska Department of Education, Private Postsecondary Career Schools Website information
Nebraska Nebraska Coordinating Commission for Postsecondary Education Website information 
Nevada Nevada Commission on Postsecondary Education Website information
New Hampshire Department of Education, Division of Higher Education, Higher Education Commission Website information
New Jersey New Jersey Department of Labor and Workforce Development, Center for Occupational Employment Information None listed
New Jersey Secretary of Higher Education None listed
New Mexico New Mexico Higher Education Department Website information
New York Office of College and University Evaluation Website information
New York Bureau of Proprietary School Supervision, New York State Education Department Website information
North Carolina The University of North Carolina Board of Governors Website information
North Carolina North Carolina Community College System, Office of Proprietary School Services Website information
North Dakota North Dakota State Board for Career and Technical Education Currently complaints are filed with the North Dakota Department of Career and Technical Education (CTE) and are then handed to the Attorney General. That policy is currently under review and revision. Please call CTE at 701-328-2678 for more information.
Ohio The Ohio Board of Regents The agency does receive student complaints. Students are encouraged to try to resolve their issue through their institution’s formal grievance procedures. If the student’s issue is not resolved through this process, the Ohio Board of Regents may then contact the institution on the student’s behalf and request that institution work with the student to resolve the issue. If the grievance involves an issue that violates the agency’s standards for authorization, the agency would contact the institution to determine the severity of the issue and what agency action would be taken. Please call the Ohio Board of Regents at 614-387-1215 for more information.
Ohio Ohio State Board of Career Colleges and Schools Website information
Oklahoma Oklahoma State Regents for Higher Education Current and prospective student complaints are handled through the Oklahoma State Regents for Higher Education (OSRHE) Academic Affairs Office by reviewing the circumstances of the complaint and providing the individual with contact information for the most appropriate campus office with the authority to resolve the complaint. If the individual has exhausted the process for review and appeal at the institution and believes the complaint is unresolved, OSRHE staff requests permission to contact the institution on the student's behalf to identify any possible resolution. OSRHE staff remains in contact with the student to determine if the issue has been resolved or adequately addressed. Please call OSRHE at 405-225-9100 for more information.
Oklahoma Oklahoma Department of Career and Technology Education Website information
Oklahoma The Oklahoma Board of Private Schools A form is available by request to the Oklahoma Board of Private Schools (OBPVS) staff, but is not required. Unless a safety or other issue requiring an in-person investigation is alleged, a Student complaint will be accepted and sent to the institution for a response that may then be forwarded to the complainant for further input. Please call OBPVS for more information at 405-528-3370. Web page is under development.
Oregon Office of Degree Authorization All complaints about schools under our regulatory jurisdiction or an exempt status approved by this office are handled by Office of Degree Authorization (ODA) staff. Complaints about exempt schools are referred to the Attorney General’s office. Please call ODA for more information at 541-687-7478.
Oregon Department of Education - Private and Career Schools Office Website information
Pennsylvania Department of Education Website information
Puerto Rico Puerto Rico Council on Education For Puerto Rico, please add the following: For HEI’s: Chapter IX Section 61.2 of Regulation 8265 of October 2012 For other non-degree, vocational, technical and K-12 institutions: - Chapter III of Regulation 8310 of December 2012 Website information
Rhode Island Rhode Island Board of Governors for Higher Education Website information
South Carolina South Carolina Commission on Higher Education Please use the following link for South Carolina: Website information
South Dakota Secretary of State Website information
Tennessee Tennessee Higher Education Commission Website information
Texas Texas Higher Education Coordinating Board Website information
Utah Utah Division of Consumer Protection Website information
Vermont Vermont State Board of Education We encourage you to work directly with your institution to satisfy complaints. In most cases, that is the only appropriate avenue for you to pursue. If you believe you have exhausted avenues listed above and those listed in the attached PDF and have a valid complaint about a violation, you may send it to the Vermont Department of Education in writing at 120 State Street, Montpelier, VT 05620-2501. All complaints should be specific in describing the nature of the complaint and relevant information: the name of the parties involved, including witnesses, dates, the policy or procedure violated (if known), the course/program, the name of the institution, and complete contact information. In addition, please include any supporting material that substantiates your complaint, including correspondence with the school about the issue. For more information please see the PDF at: Website information
Virginia Private & Out-of-State Postsecondary Education, State Council of Higher Education for Virginia Website information
Washington Washington Student Achievement Council Students may submit a formal complaint to the Washington Student Achievement Council, provided it is against an institution authorized by the Washington Student Achievement Council and is within one year of the last date of attendance. For more information, please contact the Washington Student Achievement Council at 360-753-7866.
Washington Washington Workforce Training and Education Coordinating Board Website information
West Virginia West Virginia Higher Education Policy Commission Website information
West Virginia West Virginia Council for Community & Technical College Education None listed
Wisconsin Wisconsin Educational Approval Board Website information
Wyoming Wyoming Department of Education If the complaint involves an issue relative to authorization, the Wyoming Department of Education contacts the institution to ensure that the institution is compliant with Wyoming State law. For complaints not related to authorization, the complainant is encouraged to try to resolve the issue through their institution's formal grievance procedures. Depending on the nature of the complaint, the complainant may also be referred to the Consumer Protection Division of the Wyoming Attorney General's Office. Please contact the Wyoming Department of Education at 307-777-6210.

For any additional information please contact us at distancelearning@clayton.edu