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Don’t be fooled by scoundrels pretending to be us.
Our announcments come from our Techsupport@clayton.edu address.
Service Request responces will come from Clayton@servicenow.com. 

If you are ever concerned about your account security, visit the SWAN.clayton.edu

Protect Yourself From Phishing With These 5 Easy Steps

  1. Avoid Spam Email. Be cautious of email that
  • Ask you to confirm personal or financial information over the Internet and/or make urgent requests for this information.
  • Aren’t personalized.
  • Try to upset you into acting quickly by threatening you with frightening information.
  • Do not click on links, download files or open attachments in emails from unknown senders.
    • It is best to open attachments only when you are expecting them and know what they contain, even if you know the sender.
  • Avoid emailing personal or financial information, even if you know the recipient
  • Beware of links in emails that ask for personal information.
  • Keep your Antivirus up to date.
  • New Spam Quarantine Feature

    Everyone hates spam, and we take its threat very seriously.

    To minimize the amount of spam you receive, we have implemented a quarantine system. Email we are confident is spam will be delayed for 15 days instead of being delivered to recipients.

    When emails are placed in quarantine, you will receive an email from quarantine@messaging.microsoft.com, that enables you to decide to release it to your inbox or report it to Microsoft as junk.

    We are excited about this new feature and look forward to assisting in keeping your inbox cleaner.

    Common Phishing attempts include:

    • Email addresses that do not end with @clayton.edu. For example = (networkadmin@itcommandcenter.edu)
    • Emails that ask you to verify your account by entering your username and password
    • Emails that ask you to verify your account on what looks like an abnormal website
    • Deals that sound too good to be true (FREE TUITION!)
    • Emails that don't come from an address with @clayton.edu

    What to do?

    Report suspected phishing email to TheHub@clayton.edu