|
Strategic Plan Homepage
Operation
Services
http://adminservices.clayton.edu/operationservices
I.
Unit Mission Statement
II.
Statement of Goals
FY06-FY07
III. Mid
Year Progress Report on Objectives for Balance of this FY 06
IV. Statement of Objectives for the Upcoming FY 07
I. Unit Mission Statement
A full service Operation Services Department including
mailroom operations; campus deliveries; inventory control; records
management; warehouse management; contract administration, and risk
management; dedicated to fostering a cooperative working relationship with
the university by providing quality customer service in all areas of
responsible service
II. Statement of Goals FY06-FY07
To further enhance the newly implemented policies and
procedures during FY05 and FY06; to assume new responsibilities and
directives for FY07; and to support the academic mission of the university.
III. Mid Year Progress Report on Objectives for
Balance of this FY 06
|
Objective for FY
Priority Order
|
Current Status:
accomplishments, progress, challenges, etc.
|
Intended actions for balance of year.
Indicate
office/individuals responsible. |
Implications for
next year’s objectives and for long-range plans. |
|
-Created new department; website with new policies
and procedures for department |
All accomplished |
New department will assists the campus in maintaining
and enforcing new procedures |
Creates a more efficient department |
|
-Designated a new Opens Record
Coordinator |
Still need to put new forms and
policies on website |
Will ask University Relations to
assist in putting new information on department’s website for campus
information |
Ensures all requests are legal, and
met by the institution in the allotted timeframe. Maintain a file of
requests in regards to administrative costs and supporting
documentation |
|
Readdress the possibility of
introducing barcodes and scanners for inventory purposes |
No progress made |
Director will contact sister
institutions for assistance and advice on hardware and software
issues |
Ensure a more accurate and timely
annual inventory |
IV. Statement of Objectives for the Upcoming FY 07
|
Objective
(Priority Order)
|
Relationship
to Univ. Strategic Planning Themes and Unit Long-term Goals
(or other
justification) |
How the
Objective will be Accomplished:
Strategies,
Methods, who responsible, collaboration needed, etc.
|
Resources
Needed:
-- fiscal
-- human
-- physical
Include reference
to resources needed from collaborating units; not $.
|
Evaluation of
Success and Implications for future goals and objectives |
|
-Prepare the
campus and the mailroom for the USPS mandate to convert to digital
metering
|
To further advance technology by
complying the USPS mandate to convert to a more secure process of
digital metering of the campus mail |
Staff will attend training workshops
on how to understand the operation of the new meter and implement if
necessary new campus mail procedure, and delivery schedules |
Requires new
capital equipment funding of approximately $28k for the new machine.
Maintain
current mail room staff
Current mail
volume does not warrant outsourcing of mail room services |
New machine will provide several
value based services; such as faster metering processing especially
with mixed mail; quieter processing; customized accounting
reporting; and enhanced security |
|
-Designate Risk
Management Coordinator
|
Coordinator will assist in
implementing policies and procedures to minimize the impacts of
operational risk on institutional resources |
Attend training and research through
the BOR best practices of a protection strategy designed to reduce
overall risk exposure to the institution |
Responsibility of the Director of
Operation Services |
Ensure overall protection of mission
critical, financial, personnel; legal and regulatory information;
along with intellectual property and all assets of the institution
|
|
-Special
Project coordinator for the VP of Operations
|
To improve the efficiency of
implementing and successfully completing assigned campus projects |
Understand the
scope of the assigned project, who and what it will impact, and
resources needed to complete the project on time.
Provide
organizational and communication skills to the project
|
Responsibly of the Director of
Operation Services |
Create a process that will ensure
the implementation, the follow through and success of a project with
minimal stress for all parties involved |
Table Three: Unit Objectives Grouped by Strategic
Planning Theme
1. Expand Academic Programs2. Financial Stability Aimed at Prosperity
By providing
accurate inventories and having a designated risk management coordinator can
help ensure protection of the institution’s property and resources.
3. Quality of Instruction
4. Enrollment Management
5. Image/Marketing/Advertising
6. Technology Enhanced Programs and Services
Implementation of Digital Metering
7. Student Life
V. Attachments, Appendices.
<<Back to Top |
