NES provides shared mailboxes with which multiple users can open to read and send e-mail messages. Shared mailboxes allow a group of users to view and send e-mail from a common mailbox. They also allow users to share a common calendar, so they can schedule and view vacation time or work shifts.
A shared mailbox provides the following benefits:
It can provide a generic e-mail address, such as email@example.com, which users can use to inquire about CSU services.
It allows staff in departments that provide centralized services to employees, such as The Hub or Human Resources to respond to student or employee questions.
It allows multiple users to monitor and reply to e-mail sent to an e-mail address.