CSU faculty members have very important roles in the lives of students. In addition to providing academic learning to students, you also mentor them, encourage them, and inspire them. Faculty can be one of the first ones to realize when something is not going right in the student's life, and often one of the first ones that students come to when they are struggling.
When referring a student to Counseling and Psychological Services, the purpose of the referral should be made clear to the student, and you should explain how CAPS can assist him/her with his/her problems. When a student is receptive toward a referral, offer to pick up the phone and make an appointment for him/her in his/her presence. Assure him/her that seeking help doesn't necessarily mean that he/she has serious problems. Contact a counselor at the Counseling Center later to share pertinent information about he person you referred. If you decide it is important to share information about the student with CAPS staff, it is better to receive permission from the student beforehand.
Usually referrals to CAPS are not effective when you merely suggest that the student see a counselor. It is important to note that referrals are most effective:
If you need assistance in deciding how to talk to a student about CAPS' services, please call (678) 466-5406