Pharmacy technician, also sometimes known as a pharmaceutical technician, is a health care worker who performs pharmacy related functions, generally working under the direct supervision of a licensed pharmacist or other health professional. Pharmacy technicians work in a variety of locations, usually in community/retail and hospital pharmacies but also sometimes in long-term care facilities, pharmaceutical manufacturers, third-party insurance companies, computer software companies, or in government or teaching. Job duties include dispensing prescription drugs and other medical devices to patients and instructing on their use. They may also perform administrative duties in pharmaceutical practice, such as reviewing prescription requests with doctor's offices and insurance companies to ensure correct medications are provided and payment is received. In recent times, they also speak directly with the patients on the phone to aid in the awareness of taking medications on time.
Pharmacy technicians do a variety of tasks associated with preparing and dispensing prescribed medications for patients, but may also perform compounding of medications, provide advice for non-prescription medications, inventory and track medication and supply orders, and follow up on payments and other administrative tasks. Depending on the nature and organization of the health care system, in particular the availability of licensed pharmacists and other support staff (such as general pharmacy aides), pharmacy technicians may counsel patients on the proper use of medications, oversee the operational management of the dispensary and/or perform routine clerical duties.
The professional requirements to become a pharmacy technician vary across jurisdictions, but generally entail knowledge and skills in pharmaceutical services as obtained through formal training. Generally, completion of high school is needed to be eligible to become a pharmacy technician, but a university degree is not required. Pharmacy technician training programs are mostly offered by technical colleges and community colleges, and also sometimes by the military, some hospitals, proprietary schools, or through online or distant learning (correspondence schools). Areas of study may include relevant laws, pharmacy and healthcare ethics, retail and hospital pharmacy practice, medical terminology, human physiology and diseases, alternative medicine, pharmacotherapeutics, customer care, retail and hospital software systems, inventory management, and infection control.
Many employers favor pharmacy technicians to be certified with a national/local pharmacy board, such as by passing a standard exam and/or paying a fee. In the United States, voluntary certification is available through many private organizations.
You can earn professional credentials and specific job-related skills that are in-demand for immediate employment! This comprehensive 75 hour course will prepare you to enter the pharmacy field and take the Pharmacy Technician Certification Board’s PTCB exam. Course content includes medical terminology specific to the pharmacy, reading and interpreting prescriptions and defining drugs by generic and brand names. You will learn dosage calculations, I.V. flow rates, drug compounding, dose conversions, dispensing of prescriptions, inventory control and billing and reimbursement. You are required to take the Healthcare Assessment Exam, which will be administered right after the Information Session. Be sure to complete the required healthcare application found at http://www.clayton.edu/Portals/539/docs/ce_healthcare-app.pdf.
View upcoming Pharmacy Technician Certificate Program courses
Here is the website for information on state registration for pharmacy techs:
We encourage students to get registered, but it is not required to take the program.
Amanda Daniels has over 16 years of pharmacy technician experience working in various environments – retail, institutional, and mail order pharmacies. Her accomplishments include: precepting new and existing staff members and enhancement of pharmacy technician training program at Children’s Healthcare of Atlanta (Egleston and Scottish Rite campuses). She has developed comprehensive training sessions for employees in the areas of compounding sterile and hazardous medication preparations. Her strengths include: policy and procedure review, customer service, training skill assessments, precepting adults, and organizational skills. Additionally, she is currently teaching Pharmacy Technician Certification Program class at Clayton State University Continuing Education. She currently holds certification of Pharmacy Technicians (CPhT) from National Pharmacy Technician Certification Board (PTCB) and is a member NPTA (National Pharmacy Technician Association). Also a member of SEPht ( Society for the Education of Pharmacy Technicians).
Katina has worked in pharmaceutical services for 16 years. Responsibilities include training pharmacy technicians to assist the pharmacist in the packaging and distribution of prescription medications, inventory control, compounding, customer service, staff scheduling, and conducting interviews. She obtained certification as a pharmacy technician through the Pharmacy Technician Certification Board (PTCB).
Additionally, she received a Bachelor of Science degree in Nursing from Clayton State University and is a Registered Nurse. Katina enjoys playing a role in helping individuals to achieve an optimal level of health and wellness.
High School Diploma or GED. Student must complete the application process and be accepted into the program. In addition, student must pass a reading and math pre-assessment test. Proficiency with computers and computer and internet access is required due to the online component of this program.
Mosby's Pharmacy Technician: Principles & Practice, Teresa Hopper, current edition
Workbook and Lab Manual for Mosby's Pharmacy Technician: Principles and Practice 3rd ed Paperback
Our Pharm Tech students are required to wear navy scrubs and white lab coats to class.
Learning Outcomes – Upon successful completion of this course, you will be able to:
Teaching Methodology and Assessment: Lectures, discussions and hands-on exercises. Assessment tools will include quizzes on the drugs, tests on the course content, and a final exam.
Criteria for “Successful Completion”: To receive a Clayton State University Center for Continuing Education certificate and CEUs, you must attend 80% of all class sessions, actively participate and have a final average grade of 70% or above using the grading scale below:
We will drop two of your lowest grades before determining your final grade, excluding the final exam grade.
Amount of contact time (in hours) needed to effectively teach this program: 75 hours
CEUs to be awarded = 7.5 CEUs
There is a required pre-assessment test of Math and English. The test will be offered after the Information Session.
Be sure to complete the Required Healthcare Application.