Frequently Asked Questions
What does an advisor do?
Academic Advisors are an important connection between students and the resources of the university. Advisors help students select their classes each semester. The advisors help students stay on track with their general education requirements, and recommend courses helpful to their anticipated major. Advisors help undecided students determine a major, and/or a minor, given the students interests and aptitudes. Advisors also help students who experience difficulties or challenges, academic or personal, connect with appropriate resources to help resolve potential obstacles to their success.
How do I contact my advisor?
Academic Advisors are available by phone, through e-mail, and in person by appointment. To schedule an appointment with your advisor, please contact the Center for Advising and Retention.
When can I see my advisor?
The Center for Advising and Retention is open Monday & Tuesday (8:30 a.m. – 7:00 p.m.), Wednesday & Thursday (8:30 a.m. – 5:00 p.m.) and Friday (8:30 a.m. – 2:00 p.m.). Advising is usually by appointment or sometime on a drop in basis as their schedules permit.
Why do I have a "MUST SEE ADVISOR" hold on my registration record?
All Clayton State University students are required to meet with their academic advisor once a semester prior to registering for classes. The Must See Advisor hold indicates that a student needs to schedule and attend a meeting with their advisor.
How do I register for classes?
In order to register for classes you will need to access the D.U.C.K. through the SWAN Portal. In some cases you will be required to speak with your advisor prior to registering for courses.
What are My Advising Responsibilities?
- Be familiar with the requirements for your major and select courses according to those program requirements and your educational goals. Refer to your program of study.
- Determine your OUTSIDE COMMITMENTS and how these will affect your course scheduling.
- ASK QUESTIONS! If you do not understand a policy or procedure, ask questions until you understand.
- Observe ACADEMIC DEADLINES. Know when to be advised, register, adjust your schedule, midterm/withdrawal and other deadlines. Refer to http://www.clayton.edu/calendar.
- Understand academic performance standards, academic warning/probation/suspension, and be knowledgeable about policies, procedures and requirements.
- Update your personal contact information in the DUCK and READ YOUR CSU EMAIL.
- Keep copies of your CORE CURRICULUM GUIDE, degree works worksheet and other advisement paperwork for records and reference.